Privacy Policy

Privacy Policy

At Zen Physio Inc., we are committed to protecting the privacy and confidentiality of all personal and health information collected during the course of physiotherapy services.

Information Security

All health records and personal information are securely stored, either in a locked physical location or using password-protected electronic systems. Access is limited to authorized personnel only.

Health Information Custodian

Zen Physio Inc. is designated as the Health Information Custodian (HIC). Health records are managed by Munira Kantawala, Registered Physiotherapist, acting as an agent of Zen Physio Inc.

Collection and Use of Personal Information

We collect personal details such as your (or your dependent’s) name, date of birth, home address, and contact information to provide appropriate care. This information is used solely for healthcare delivery, administrative purposes, and communication with you.

Consent and Disclosure

Personal and health information will not be released to any third party without your explicit consent, except where required by law. When information is shared (e.g., with other healthcare providers), it will be transferred in a secure and confidential manner.

Your Rights

You have the right to access your records, request corrections, and ask questions about how your information is handled. If you have any concerns or would like to discuss this policy further, please contact us.